IT Support Specialist
UrbanHiring · recruiting for a confidential client
We are seeking an IT Support Specialist to provide technical support to our clients and ensure smooth IT operations.
Job Description
Our client is on the lookout for a dedicated IT Support Specialist to join our dynamic team in Delhi. In this pivotal role, you will be the first point of contact for our clients, providing essential technical support and ensuring the seamless operation of their IT systems. Your expertise will help us maintain our commitment to delivering outstanding service and support.
As an IT Support Specialist, you will be responsible for diagnosing and resolving hardware and software issues, guiding clients through troubleshooting steps, and ensuring timely solutions. You will assist with system installations, configurations, and upgrades, as well as manage user accounts and permissions. Your role is crucial in maintaining the integrity and security of our clients' IT environments.
Key Responsibilities
- Troubleshoot hardware and software issues.
- Provide support for network systems.
- Document and manage IT support requests.
Qualifications
- Degree in Computer Science or related field.
- Experience in IT support roles.
- Excellent problem-solving skills.
Skills
Required
Good to Have
Benefits & Perks
- Competitive pay.
- Training and development programs.
- Health insurance.
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