Full-Time IT Support Specialist

UrbanHiring · recruiting for a confidential client

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Listing updated

Pay
₹40,000–60,000 a month
Location
Pune, Maharashtra
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–54,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Full-Time IT Support Specialist in Lower Parel, Pune. Assist in managing IT infrastructure and providing technical support to users.

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About the role

Join our client, a prominent player in the IT sector, as we seek a dedicated Full-Time IT Support Specialist to bolster our team in Pune. In this critical role, you will be at the forefront of our IT operations, playing a key part in maintaining our robust IT infrastructure and delivering top-notch technical support to our users.

As an IT Support Specialist, you will serve as the first point of contact for addressing and resolving hardware and software issues. Your expertise will ensure that our technology runs smoothly, enabling our team to focus on their work without disruptions. You will engage with various stakeholders, providing solutions and support that enhance productivity and efficiency within the organization.

About the Role

In this position, you will be responsible for diagnosing and troubleshooting technical issues, providing timely responses to user inquiries, and facilitating effective communication between users and the IT department. You will also assist in the setup and configuration of new hardware and software, ensuring that all systems are running optimally. Your role will involve documenting issues and resolutions to build a knowledge base for future reference, contributing to a more efficient support process.

What you'll do

  • Provide technical support to end-users.
  • Manage IT infrastructure and ensure uptime.
  • Assist in the installation and configuration of hardware and software.

What you'll need

  • Bachelor's degree in Computer Science or IT.
  • 2-5 years of experience in IT support.
  • Familiarity with networking and security protocols.

Skills

Strong problem-solving skills Knowledge of IT systems and networks Excellent communication skills

Good to have

Certifications in IT support or networking Experience with specific software tools

Benefits

  • Competitive salary and benefits package.
  • Opportunities for skill development.
  • Dynamic and innovative work culture.

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What are the main duties of this position?
You will troubleshoot hardware and software issues, manage user accounts, and ensure system security.
What qualifications are required for this role?
A degree in Computer Science or related field is required, along with relevant experience.
Will there be opportunities for professional development?
Yes, we encourage continuous learning and provide training programs.
What kind of work environment can I expect?
You will work in a collaborative environment with a focus on technology and innovation.
How do I apply for this role?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.

Listing last updated

Full-Time IT Support Specialist

₹40,000–60,000 a month

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