Experienced Account Manager in IT Services

UrbanHiring · recruiting for a confidential client

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Pay
₹80,000–1.1 lakh a month
Location
Srinagar, Jammu and Kashmir
Work mode
Hybrid
Job type
Full time
Experience
5–10 yrs
Category
IT

Join our client as an Experienced Account Manager in IT Services, where you will manage client relationships and drive growth in the technology sector.

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About the role

We are seeking an Experienced Account Manager to join our client in the dynamic field of IT services. In this pivotal role, you will be responsible for nurturing and managing client relationships, ensuring satisfaction, and driving growth within the technology sector. Your ability to connect with clients and understand their needs will be essential in delivering tailored solutions that enhance their business operations.

As an Account Manager, you will act as the primary point of contact for our clients, facilitating communication and collaboration between them and our internal teams. You will leverage your industry knowledge to identify opportunities for upselling and cross-selling services, contributing to the overall success of the organization. This role requires a strategic mindset, as you will analyze market trends and client feedback to inform your approach and refine service offerings.

To excel in this position, you should possess strong interpersonal and negotiation skills, along with a proven track record in account management within the IT services sector. You will also need to demonstrate the ability to manage multiple projects simultaneously while maintaining high standards of quality and client service.

About the Role

In addition to relationship management, your responsibilities will include preparing reports on client performance, conducting regular meetings, and collaborating with sales and marketing teams to enhance service delivery. Our client values innovative thinking and a proactive approach, and you will have the opportunity to contribute to the development of strategies that drive client success and satisfaction.

This is a fantastic opportunity for a motivated individual looking to advance their career in account management within a vibrant and fast-paced environment.

What you'll do

  • Manage and nurture client relationships.
  • Identify opportunities for account growth.
  • Collaborate with technical teams to deliver solutions.

What you'll need

  • Bachelor's degree in IT, Business, or related field.
  • Proven experience in account management in IT services.

Skills

Strong communication and interpersonal skills. Ability to analyze client needs and propose solutions. Proficiency in project management tools.

Good to have

Knowledge of IT service management. Familiarity with sales strategies.

Benefits

  • Competitive salary and bonuses.
  • Health insurance.
  • Professional development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.

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Questions about this job

What will be my main responsibilities?
You'll be responsible for managing client accounts, ensuring satisfaction, and identifying opportunities for upselling.
What qualifications are required?
A degree in IT or Business and at least 5 years of experience in account management.
Is travel required for this position?
Yes, occasional travel may be required to meet clients.

Listing last updated

Experienced Account Manager in IT Services

₹80,000–1.1 lakh a month

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