Experienced IT Support Technician in Bengaluru - Techwave Solutions
Techwave Solutions
Join Techwave Solutions as a Dynamic IT Support Technician. You will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Job Description
Techwave Solutions is seeking an Experienced IT Support Technician to join our innovative team in Bengaluru. In this pivotal role, you will provide top-notch technical assistance and support for a diverse range of issues related to computer systems, software applications, and hardware components. Your expertise will be essential in ensuring our clients receive timely and effective resolutions to their technical challenges.
As an IT Support Technician, you will be the first point of contact for clients facing technical difficulties. Your problem-solving
Key Responsibilities
- Provide first-level contact and convey resolutions to customer issues
- Properly escalate unresolved queries to the next level of support
- Track and route problems and requests and document resolutions
- Maintain and manage IT inventory and asset documentation
Qualifications
- Bachelor's degree in Computer Science or related field
- 1-2 years of experience in IT support
- Strong troubleshooting skills
Skills
Required
Good to Have
Benefits & Perks
- Health insurance coverage
- Flexible working hours
- Opportunities for professional development
Frequently Asked Questions
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Data refreshed in real-time • Sep 2, 2026