Customer Support Associate

Service Excellence Group

Seeking a Customer Support Associate to assist clients and ensure satisfaction with our IT services.

Hyderabad, Telangana

Full time Onsite

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INR 25,000 - INR 35,000/month 0.0-2.0 yrs experience

Job Description

Service Excellence Group is seeking a dedicated Customer Support Associate to join our dynamic team in Hyderabad. In this pivotal role, you will serve as the first point of contact for clients seeking assistance with our comprehensive range of IT services. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and providing detailed information about our offerings.

As a Customer Support Associate, you will engage with clients through various communication channels, including phone, email, and live chat. Your ability to empathize with customers and provide timely solutions will be crucial in fostering strong relationships and enhancing the overall client experience. You will also be responsible for documenting customer interactions and feedback, which will help us continually improve our services.

About the Role

In this role, you will utilize your problem-solving

Key Responsibilities

Respond to customer inquiries
Provide technical assistance
Document customer interactions

Qualifications

High school diploma or equivalent
Good communication skills

Skills

Required

Problem-solving Customer service skills

Good to Have

Technical knowledge CRM experience

Benefits & Perks

Health benefits
Training and development

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Frequently Asked Questions

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What is the Customer Support Associate role at Service Excellence Group?

The Customer Support Associate position at Service Excellence Group is a Full Time (Onsite) role based in Hyderabad. It requires 0.0-2.0 years of experience. Key skills needed include Problem-solving, Customer service skills. Apply directly on UrbanHiring to get started.

What is the salary for the Customer Support Associate position at Service Excellence Group?

The Customer Support Associate position at Service Excellence Group offers a salary of INR 25,000 - INR 35,000/month. Additional benefits include Health benefits, Training and development.

How do I apply for the Customer Support Associate job at Service Excellence Group?

You can apply for the Customer Support Associate position at Service Excellence Group directly through UrbanHiring. Click the "Apply Now" button on this page, fill in your details and upload your resume. This listing is open until Sep 13, 2026, so don't wait too long!

How many jobs are currently available in Hyderabad?

There are currently 144 active job openings in Hyderabad on UrbanHiring. Popular categories include IT Services (40), IT (35), Data Analytics (18), Marketing (12). Browse all jobs in Hyderabad to find more opportunities.

How many IT Services jobs are available right now?

There are currently 158 active IT Services job openings listed on UrbanHiring. Top hiring locations for IT Services roles include Hyderabad (40), Mumbai (30), Delhi (28), Bengaluru (25). Explore all IT Services jobs to find your ideal role.

Are there IT Services jobs available in Hyderabad?

There are 40 active IT Services job openings specifically in Hyderabad on UrbanHiring. Top employers hiring for IT Services in Hyderabad include Project Management Solutions (2), Support Solutions Pvt Ltd (2), Support Services Inc. (2). View all IT Services jobs in Hyderabad to apply today.

Data refreshed in real-time • Sep 2, 2026