About the role
In this role, you will assist customers with inquiries, resolve issues, and provide information about banking products and services. You will interact with clients via phone, email, and in-person, ensuring a high level of customer satisfaction. This position is ideal for individuals who thrive in a fast-paced environment and possess excellent communication skills. Our client offers a supportive team atmosphere where you can grow your career in banking.
What you'll do
- Assist customers with banking inquiries and transactions
- Resolve customer issues effectively
- Provide information on banking products and services
- Maintain accurate records of customer interactions
What you'll need
- Bachelor's degree in a relevant field
- 1-3 years of customer service experience
- Strong communication and problem-solving skills
Skills
Excellent communication skills
Customer service orientation
Problem-solving abilities
Good to have
Knowledge of banking products
Familiarity with CRM software
Benefits
- Competitive salary
- Health insurance
- Opportunity for career advancement
Interested in this role?
It takes about two minutes. Free to apply — UrbanHiring never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will assist customers with inquiries, resolve issues, and provide information about banking products.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through UrbanHiring. UrbanHiring is recruiting for this role on behalf of a client employer.
Is this an onsite position?
Yes, this role is based in Sadar Bazar, Bhubaneshwar.
Listing last updated