About the role
As a Counter Billing Executive, you will be responsible for managing the billing process for customers at the hotel. Your primary duties include interacting with guests, processing payments, and ensuring a seamless checkout experience. This role is perfect for individuals who possess strong interpersonal skills and a commitment to customer service.
Working in a dynamic team that prioritizes exceptional service, you will thrive in a fast-paced environment. Problem-solving skills are essential, as you will need to address guest inquiries and resolve any billing issues promptly. Flexibility in working hours is important, as you may be required to work evenings and weekends to accommodate guest needs.
What you'll do
- Manage billing processes
- Interact with guests
- Process payments
- Ensure a smooth checkout experience
What you'll need
- Experience in customer service
- Knowledge of hotel operations
- Good communication skills
Skills
Good to have
Benefits
- Flexible working hours
- Opportunity to work in a vibrant environment
- Employee discounts
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